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After Installation Razorpay Magento2 Extension Checkout & Cart 500 Internal Server Error #236

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vipulrg opened this issue Feb 26, 2021 · 19 comments
Closed

After Installation Razorpay Magento2 Extension Checkout & Cart 500 Internal Server Error #236

vipulrg opened this issue Feb 26, 2021 · 19 comments

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@vipulrg
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vipulrg commented Feb 26, 2021

having issue in my website wile integrating razor pay gateway getting checkout error on my website is on magento 2.1.7 version https://ayushshopee.com/checkout/ please solve this or suggest the solution
@ramth05
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ramth05 commented Mar 1, 2021

@vipulrg , Can you please let me know which version of plugin you are using. Can you please check logs in your server to check what causing 500 error.

@vipulrg
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vipulrg commented Mar 2, 2021 via email •
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@ramth05
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ramth05 commented Mar 3, 2021

Hello Razorpay Well sir i am using razor pay 3.4.0 magento version on my website and still it's giving error on checkout iam using 2.1.7 version well will I am sending you admin login and pass of my website www.ayushshopee.com/admin user name admin pass admin123 please go through that and please update me the issue.
…
On Mon, Mar 1, 2021, 20:51 Ram Prakash Singh @.***> wrote: @vipulrg https://github.com/vipulrg , Can you please let me know which version of plugin you are using. Can you please check logs in your server to check what causing 500 error. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#236 (comment)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/ATAGXNRS5POTRNVFJ4LHCKLTBOWIBANCNFSM4YI53OKQ .

@vipulrg , can you please confirm if the DB table razorpay_sales_order , created under your DB or not.

@vipulrg
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vipulrg commented Mar 3, 2021

i am using magneto 2.1.7 and razorpay 3.4.0

@ramth05
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ramth05 commented Mar 3, 2021

i am using magneto 2.1.7 and razorpay 3.4.0

@vipulrg , can you please confirm if the DB table razorpay_sales_order , created under your DB or not.

@vipulrg
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vipulrg commented Mar 3, 2021

https://drive.google.com/file/d/1Q01Hkt99-H3SEVUjHBWp1RLxpzBEAA0p/view?usp=sharing please check table razorpay_sales_order already created in database

@ramth05
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ramth05 commented Mar 4, 2021

https://drive.google.com/file/d/1Q01Hkt99-H3SEVUjHBWp1RLxpzBEAA0p/view?usp=sharing please check table razorpay_sales_order already created in database

@vipulrg , As per our logs merchants using this release https://github.com/razorpay/razorpay-magento/releases/tag/2.9.1 , with magento 2.1.7.

Can you please try to install this release and let me know if still you facing same issue.

@vipulrg
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vipulrg commented Mar 4, 2021

ok let me check n install will update you shortly

@vipulrg
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vipulrg commented Mar 4, 2021

There has been an error processing your request
Exception printing is disabled by default for security reasons.

Error log record number: 746054335084

@vipulrg
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vipulrg commented Mar 4, 2021

sir its not working can you please come on zoom or anydesk to check we cant know the same

@ramth05
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ramth05 commented Mar 4, 2021

There has been an error processing your request
Exception printing is disabled by default for security reasons.

Error log record number: 746054335084

@vipulrg , can you please check this report in logs what is the issue 746054335084

@vipulrg
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vipulrg commented Mar 4, 2021

[2021-03-04 04:03:13] main.CRITICAL: Invalid template file: 'html/header.phtml' in module: 'Plazathemes_Layout' block's name: 'custom_header' [] []
[2021-03-04 04:03:13] main.CRITICAL: Invalid template file: 'html/footer.phtml' in module: 'Plazathemes_Layout' block's name: 'custom_footer' [] []
[2021-03-04 05:23:36] main.CRITICAL: Warning: file_put_contents(/home2/ayushfl5/public_html/pub/static/frontend/petmark/petmark2/en_US/css/style.css): failed to open stream: No such file or directory in /home2/ayushfl5/public_html/vendor/oyejorge/less.php/lessc.inc.php on line 177

@ramth05
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ramth05 commented Mar 4, 2021

[2021-03-04 04:03:13] main.CRITICAL: Invalid template file: 'html/header.phtml' in module: 'Plazathemes_Layout' block's name: 'custom_header' [] []
[2021-03-04 04:03:13] main.CRITICAL: Invalid template file: 'html/footer.phtml' in module: 'Plazathemes_Layout' block's name: 'custom_footer' [] []
[2021-03-04 05:23:36] main.CRITICAL: Warning: file_put_contents(/home2/ayushfl5/public_html/pub/static/frontend/petmark/petmark2/en_US/css/style.css): failed to open stream: No such file or directory in /home2/ayushfl5/public_html/vendor/oyejorge/less.php/lessc.inc.php on line 177

@vipulrg , these are not the errors related with Razorpay. Please correct these errors and try it again.

@vipulrg
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vipulrg commented Mar 4, 2021

well i have changed to 3.4.0 now my website is opening well issue not from the our side i am running cc avenue gateway which working fine in my website so please give the proper solution for razorpay our if you need please come to teem viewer or anydesk and check it or update buy your self we have done all the thing which u have said buy things are not working...

@ramth05
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ramth05 commented Mar 4, 2021

well i have changed to 3.4.0 now my website is opening well issue not from the our side i am running cc avenue gateway which working fine in my website so please give the proper solution for razorpay our if you need please come to teem viewer or anydesk and check it or update buy your self we have done all the thing which u have said buy things are not working...

@vipulrg please email me here [email protected]

@vipulrg
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vipulrg commented Mar 4, 2021 via email

@ramth05
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ramth05 commented Mar 4, 2021

Hiii Yes please tell me the solution
…
On Thu, Mar 4, 2021, 15:21 Ram Prakash Singh @.> wrote: well i have changed to 3.4.0 now my website is opening well issue not from the our side i am running cc avenue gateway which working fine in my website so please give the proper solution for razorpay our if you need please come to teem viewer or anydesk and check it or update buy your self we have done all the thing which u have said buy things are not working... @vipulrg https://github.com/vipulrg please email me here @. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#236 (comment)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/ATAGXNQZXUB22GRBC534AV3TB5J2HANCNFSM4YI53OKQ .

Please email me from your email, so that we can connect .

@vipulrg
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vipulrg commented Mar 4, 2021 via email

@ramth05
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ramth05 commented Mar 10, 2021

@vipulrg , Please follow all the instructions, while installing the plugin.

@ramth05 ramth05 closed this as completed Mar 10, 2021
@sanganinamrata sanganinamrata mentioned this issue Oct 15, 2024
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@ramth05 @vipulrg