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Live streams not working in Edge browser #4955

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Andekas opened this issue Feb 2, 2023 · 6 comments · Fixed by #5043
Closed

Live streams not working in Edge browser #4955

Andekas opened this issue Feb 2, 2023 · 6 comments · Fixed by #5043
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component: HLS The issue involves Apple's HLS manifest format status: archived Archived and locked; will not be updated type: bug Something isn't working correctly
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@Andekas
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Andekas commented Feb 2, 2023

Have you read the FAQ and checked for duplicate open issues?

Yes

What version of Shaka Player are you using?

Latest

Can you reproduce the issue with our latest release version?

Yes

Can you reproduce the issue with the latest code from main?

Yes

Are you using the demo app or your own custom app?

Demo app

If custom app, can you reproduce the issue using our demo app?

What browser and OS are you using?

For embedded devices (smart TVs, etc.), what model and firmware version are you using?

What are the manifest and license server URIs?

Can be reproduced in Demo page (using Shaka Player History live stream, both HLS and Dash)

What configuration are you using? What is the output of player.getConfiguration()?

What did you do?

Open live stream in Edge browser

What did you expect to happen?

Live stream to play

What actually happened?

Live stream plays only first chunk, then stops and keeps loading.

@Andekas Andekas added the type: bug Something isn't working correctly label Feb 2, 2023
@github-actions github-actions bot added this to the v4.4 milestone Feb 2, 2023
@avelad
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avelad commented Feb 3, 2023

See #4467 (comment)

@avelad avelad closed this as completed Feb 3, 2023
@avelad avelad added status: bad content Caused by invalid, broken, or unsupported content and removed type: bug Something isn't working correctly labels Feb 3, 2023
@avelad avelad removed this from the v4.4 milestone Feb 3, 2023
@Andekas
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Andekas commented Feb 3, 2023

@avelad This seems to be unrelated. I tested custom content with livestreams from https://ottverse.com/free-hls-m3u8-test-urls/

For example:
Live Akamai m3u8
https://cph-p2p-msl.akamaized.net/hls/live/2000341/test/master.m3u8

Works in Chrome, but Edge gives error: "Failed to set the 'timestampOffset' property on 'SourceBuffer': The timestamp offset may not be set while the SourceBuffer's append state is 'PARSING_MEDIA_SEGMENT'."

@avelad avelad reopened this Feb 3, 2023
@avelad avelad added type: bug Something isn't working correctly and removed status: bad content Caused by invalid, broken, or unsupported content labels Feb 3, 2023
@github-actions github-actions bot added this to the v4.4 milestone Feb 3, 2023
@avelad
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avelad commented Feb 3, 2023

@joeyparrish can you review it? Thanks!

@avelad avelad added the component: HLS The issue involves Apple's HLS manifest format label Feb 3, 2023
@joeyparrish
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@joeyparrish joeyparrish added status: unable to reproduce Issue could not be reproduced by the team status: waiting on response Waiting on a response from the reporter(s) of the issue labels Feb 9, 2023
@joeyparrish
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@avelad just pointed out to me that this only reproduces on Windows, due to Edge+Windows having native support for TS streams. On Chrome or Linux, where they are unsupported, they get transmuxed to MP4 first.

Please try enabling the option mediaSource.forceTransmux for TS live streams and see if that helps:

player.configure('mediaSource.forceTransmux', true);

If so, we could consider changing the default in a future release.

@Andekas
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Andekas commented Feb 13, 2023

@joeyparrish @avelad I can confirm that enabling forceTransmux resolves the issue.

In your comment, the key was wrong - it should be streaming.forceTransmux (not mediaSource).

@github-actions github-actions bot removed the status: waiting on response Waiting on a response from the reporter(s) of the issue label Feb 13, 2023
@avelad avelad removed the status: unable to reproduce Issue could not be reproduced by the team label Feb 28, 2023
avelad added a commit that referenced this issue Feb 28, 2023
joeyparrish pushed a commit that referenced this issue Mar 1, 2023
joeyparrish pushed a commit that referenced this issue Mar 1, 2023
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joeyparrish pushed a commit that referenced this issue Mar 2, 2023
@github-actions github-actions bot added the status: archived Archived and locked; will not be updated label Apr 29, 2023
@github-actions github-actions bot locked as resolved and limited conversation to collaborators Apr 29, 2023
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3 participants