debugging

In case you're stumbling about annoying error messages and want to get help, it is necessary to get appropriate application logs to understand the error cause.

Configure debugging

For this purpose, IcingaBusyLightAgents comes with a logging engine. It supports multiple log destinations and verbosity levels. Proceed with the following steps if you want to get help or report an error:

1. Start IcingaBusylightAgent
2. Right-click the tray icon and click Configure
3. Move to the Other pane
4. Next to Log mode, select File to store debug logs on your hard drive
5. For Log level, select 50 stacks of trace to get maximum debug messages

The log file is stored in the same directory the agent is installed to. If your agent is installed to C:\IcingaBusylightAgent, the log file is C:\IcingaBusylightAgent.log.

Create a help request or bug report

In order to create a help request or bug report you need to have a GitHub account. Proceed with the following steps:

1. Move to the Issues page of this project and click New issue.
2. Event a helpful title and describe your problem - please include:

• The version of IcingaBusylightAgent you use
• The effect you're achieving and how to reproduce it
• Drag & drop your log file to attach it to the issue

3. Click Submit new issue - I will respond after I had time to have a look at your issue. 🔨