Blink of the room timeline with a blank screen #7523
Labels
O-Occasional
Affects or can be seen by some users regularly or most users rarely
S-Minor
Impairs non-critical functionality or suitable workarounds exist
T-Defect
Something isn't working: bugs, crashes, hangs and other reported problems
Steps to reproduce
User feedback:
"I see this very often in Element-iOS. You click a room in the room list, the timeline appears but only for less then one second maybe, then the content of the tableview is cleared, you see a blank screen in the timeline while the sync badge appears on top. After a short time the timeline will become visible again for the user. Sometimes fast, sometimes it takes a few seconds"
I observed it on my side, this is not systematic. I observed this blank screen most of time when I open a room again after a long time (1 day) whereas only few messages have been added in the room (So this is not due to potential gap during the sync). Push notifications are enabled on my device.
This is easier to reproduce by resuming the app from a push notification (but not systematic). I observed it by selecting the room from the rooms list too.
To illustrate the issue, I recorded 3 different use cases. All of them have been got by resuming the app from the notification panel:
Outcome
What did you expect?
no blank screen
What happened instead?
sometimes the room timeline disappears several secondes whereas only few new messages have been received
Your phone model
No response
Operating system version
No response
Application version
No response
Homeserver
No response
Will you send logs?
Yes
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