Unsupported devices causing crashes/hangs

[nickhudson4]

Devices with issues: Avermedia GC573 and NDI Virtual Cam.

the GC573 causes a crash and the NDI source causes a freeze. Is it possible to catch an unsupported device before it causes an issue? Or maybe hide these devices entirely?

We are using VideoKit as a runtime tool where the end user can selected devices. So crashes and freezes aren't ideal.

To Reproduce

• Download NDI Tools
• Select a device labeled "NDI WebCam Video"
• Or try a different unsupported device like mentioned above.

Alpha 18
Windows 11
Unity 2022.3.9

[olokobayusuf]

@nickhudson4 can you share the Editor logs from the crash and hang?

[nickhudson4]

EditorFreeze.log
It allows me to switch to the device. The freeze happens when stopping it. Specifically at this plugin call public static extern Status StopRunning (this IntPtr device);

EditorCrash.log

[nickhudson4]

Any update on this? @olokobayusuf

[olokobayusuf]

@nickhudson4 the latest update (0.0.22) should no longer result in a crash.

[nickhudson4]

@olokobayusuf This did fix the crashes with the virtual cams. However, still receiving crashes with the Avermedia GC573. Here is the crash log. Tested on Unity 6000.0.23
Player.log

[olokobayusuf]

Fix confirmed in 0.0.23-alpha.3.