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500 error when trying to access a product solutions page #2128

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emilghittasv opened this issue Jan 15, 2025 · 2 comments
Open

500 error when trying to access a product solutions page #2128

emilghittasv opened this issue Jan 15, 2025 · 2 comments
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@smithellis
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@emilghittasv
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Steps to reproduce
Steps to reproduce the behavior:

  1. Go to https://support.allizom.org/en-US/questions/new and click on any of the displayed product card.

Expected behavior

  • The user is successfully redirected to that particular product solutions page.

Actual behavior

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Desktop:

  • OS: Windows 11
  • Browser: Firefox

Additional context
This issue is reproducible in stage.
@emilghittasv emilghittasv added the bug Something isn't working label Jan 15, 2025
@github-project-automation github-project-automation bot moved this to ❓ triage in Mozilla Support Jan 15, 2025
@emilghittasv emilghittasv moved this from ❓ triage to 🗄 backlog in Mozilla Support Jan 15, 2025
@akatsoulas akatsoulas moved this from 🗄 backlog to 🚀 in progress in Mozilla Support Jan 15, 2025
smithellis added a commit to smithellis/kitsune that referenced this issue Jan 16, 2025
@smithellis
This updates the topic cards on Product landing and AAQ
e1e76eb 
* A utility function builds the topics_context for the cards
* Article and Topic links are corrected
* This addresses:
    * mozilla/sumo#2128 - 500 error
    * mozilla/sumo#2134 - Links wrong
    * mozilla/sumo#2130 - Articles not listed
    * mozilla/sumo#2133 - Number of articles
      displayed
smithellis added a commit to smithellis/kitsune that referenced this issue Jan 16, 2025
@smithellis
This updates the topic cards on Product landing and AAQ
5196334 
* A utility function builds the topics_context for the cards
* Article and Topic links are corrected
* This addresses:
    * mozilla/sumo#2128 - 500 error
    * mozilla/sumo#2134 - Links wrong
    * mozilla/sumo#2130 - Articles not listed
    * mozilla/sumo#2133 - Number of articles
      displayed
smithellis added a commit to smithellis/kitsune that referenced this issue Jan 16, 2025
@smithellis
This updates the topic cards on Product landing and AAQ
4cc264f 
* A utility function builds the topics_context for the cards
* Article and Topic links are corrected
* This addresses:
    * mozilla/sumo#2128 - 500 error
    * mozilla/sumo#2134 - Links wrong
    * mozilla/sumo#2130 - Articles not listed
    * mozilla/sumo#2133 - Number of articles
      displayed
@smithellis smithellis mentioned this issue Jan 16, 2025
Closed
@smithellis smithellis moved this from 🚀 in progress to 📚 review in Mozilla Support Jan 17, 2025
@smithellis
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mozilla/kitsune#6456

@akatsoulas akatsoulas moved this from 📚 review to 🔎 QA in Mozilla Support Jan 30, 2025
@emilghittasv
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I can confirm that this issue is verified fixed in stage.

Moving this ticket inside the release column.

@emilghittasv emilghittasv moved this from 🔎 QA to 🚢 release in Mozilla Support Jan 30, 2025
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@smithellis @emilghittasv