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FAQ
Piotr Wargulak edited this page Sep 10, 2024
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- What to do if peer to peer transfer is not working?
- What to do if the server is down during setup?
- Newly added Location doesn't appear in Vxnaid application.
- How to change a participant's details after registration?
- How to create a new operator?
- How to report an issue?
- How to reset the password off the operator?
- How to solve issues with the syncadmin account?
- What to do if I don't see any site data?
- What to do if I'm unable to login?
- What to do if I’m unable to submit the phone number?
- What to do if licenses cannot be activated?
- What to do if my app is not responding?
- What to do if sync issues are shown?
- What to do if the camera is not working?
- What to do if the entered ID is not accepted?
- What to do if the iris scanner doesn’t work?
- What to do if the visit data is not visible on the vaccine page?
- What to do if there is no data in the address dropdown fields?
- Why can't I skip a matching criteria?
- Why do I need to match in this specific order?
- Why does my participant has a suffix added to the id I entered?
- Why does the camera not recognize my barcode?
- Why is my iris scan not accepted?
- Why is my participant not found during matching?